Terms of Use & Mobile Terms of Service

Welcome to L3 Home. By browsing, accessing our website or signing up to our mobile messaging service, you’re agreeing to the terms below. If anything here doesn’t sit right with you, please discontinue use of our website or the Service.

1. Website Terms of Use

General Information 

The information on this website is provided for general use and may be updated or changed at any time without notice. While we do our best to keep everything accurate, we can’t guarantee completeness, performance, or suitability of the information provided.

You acknowledge that errors may occur from time to time, and we exclude liability for inaccuracies to the fullest extent permitted by law.

Your Responsibility 

Any reliance on the information or materials on this site is at your own discretion. It’s up to you to ensure that any products, services, or information meet your requirements and expectations.

Intellectual Property

Everything you see on this site, including the design, layout, graphics and content, is owned by or licensed to L3 Home. Reproduction or use beyond personal browsing is prohibited unless permitted under copyright law.

Any trademarks displayed that aren’t owned by us are acknowledged on the website.

Unauthorised Use

Unauthorised use of this website may lead to a claim for damages and/or be a criminal offence.

External Links

We may include links to external websites for convenience. These links don’t signify endorsement, and we hold no responsibility for the content on third-party websites.

Governing Law

Your use of this website and any disputes that arise are governed by Australian law.

2. Mobile Terms of Service (SMS/Text Messaging)

About the Service

The L3 Home mobile messaging service (“Service”) is operated by L3 Home. By opting in, you agree to these Mobile Terms. We may update or change the Service or these terms at any time, and your continued use signifies acceptance of those changes.

What You Consent To

We don’t charge a fee for the Service, but your mobile provider may. Message and data rates can apply. Frequency varies.

Messages may be sent using automated technology.
These messages may include:

• Service-related updates (order updates, alerts, account notifications)

• Promotional content (offers, specials, marketing reminders)

Your consent isn’t a condition of any purchase. Participation is completely optional.

Your Costs & Responsibilities

We don’t charge a fee for the Service, but your wireless provider may. Message and data rates may apply. Message frequency varies.

You're responsible for:

• any charges related to SMS/text messaging
• keeping your mobile number up to date

Opting Out

You can opt out at any time by:

• texting STOP to L3Home, or
• clicking the unsubscribe link when available

You’ll receive a one-time confirmation of your opt-out, and no further messages will be sent unless you re-subscribe.

If you’re subscribed to multiple L3 Home mobile programs, you will need to opt out of each separately.

Support

For assistance:
text HELP to L3Home or email sales@l3home.com.au .

Service Numbers

We may change our shortcode or number at any time. Messages you send to an outdated number may not reach us, and we are not responsible for missed STOP or HELP requests sent to incorrect numbers.

Limitations of Liability

Wireless carriers are not liable for delayed or undelivered messages.
To the extent the law allows, L3 Home is not responsible for:

• failed, delayed, or misdirected message delivery
• errors contained in messages
• actions you may take based on the Service

Privacy

Your privacy matters to us. Please refer to our Privacy Notice to understand how we collect and use your information. 

3. Contact Us

If you have questions about these Terms, you can reach our team at: sales@l3home.com.au